Privacy Policy

Last updated: April 5, 2026

1. Who We Are

Good Soul Southern Kitchen ("we," "us," or "our") operates the website at goodsoul.alldayautomations.ai and our restaurant located at 70 Marshland Rd, Hilton Head Island, SC 29926. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or dine with us.

2. Information We Collect

Information You Provide

  • Reservations: Name, email address, phone number, party size, date/time preferences, special requests, dietary needs
  • Contact Forms: Name, email address, phone number, message content
  • Newsletter Signup: Email address
  • Diner's Club Membership: Name, email address, phone number, billing information (processed securely by Stripe — we never store your full credit card number)
  • Event RSVPs: Name, email, party size

Information Collected Automatically

  • Device type, browser type, and operating system
  • Pages visited and time spent on our site
  • Referring website or source
  • General geographic location (city/state level, not precise location)

We use Plausible Analytics, a privacy-focused analytics tool that does not use cookies and does not collect personally identifiable information.

3. How We Use Your Information

  • To confirm and manage your reservations
  • To respond to your inquiries and contact form submissions
  • To send you newsletters and promotional emails (only with your consent)
  • To manage your Diner's Club membership, including billing, points tracking, and member communications
  • To improve our website and dining experience
  • To comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

  • Stripe: For secure payment processing of Diner's Club memberships
  • Resend / Brevo: For sending transactional and marketing emails
  • Cloudflare: For website hosting and security
  • Law enforcement: If required by law, subpoena, or court order

5. Cookies

Our website uses minimal cookies:

  • Authentication cookies: To keep you logged into the Diner's Club member portal
  • Admin cookies: For admin dashboard access

We do not use tracking cookies, third-party advertising cookies, or social media tracking pixels. Our analytics (Plausible) is cookie-free.

6. Data Security

We implement reasonable security measures to protect your personal information, including:

  • HTTPS encryption on all pages
  • Secure, httpOnly cookies for authentication
  • Payment data processed by PCI-compliant Stripe (we never handle your card directly)
  • Row-level security on our database

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate personal information
  • Delete your personal information (subject to legal retention requirements)
  • Unsubscribe from marketing emails at any time (every email includes an unsubscribe link)
  • Opt out of data collection by not providing optional information

To exercise any of these rights, contact us at [email protected] or call (843) 715-3183.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information is collected, used, and shared
  • The right to delete personal information
  • The right to opt out of the sale of personal information — we do not sell personal information
  • The right to non-discrimination for exercising your rights

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: